Purnululu National Park and World Heritage Area. Photo: Nicholas Hall
Extended project support
Stepwise Heritage and Tourism uses a case-management approach to assist in coordinating government, private sector and community involvement in projects. This helps achieve a more sustainable approach to project implementation than that offered by short-term funding cycles. We can also assist in sourcing the funding required for project stages using our extensive networks across industry and government.
Our extended support services include:
Ongoing project planning and management support
- forward planning and budgeting to enable ongoing planning to proceed systematically
- sustained support for key individuals to support long-term program and product development
- meetings at key stages help maintain strategic focus and revise action plans
Training integrated with project needs
- training needs analysis produced cooperatively with participants to enable future training and resource allocation to be more effectively linked to project or enterprise outcomes
- accredited training programs designed to cover planning workshops and other practical components
- additional training components specifically designed to maximise ability to achieve stated aspirations
Product development
- attention to the conceptual design and interpretive development of products associated with heritage and tourism through community-based participatory planning techniques and market research and analysis
- investment in product development through continuous improvement processes
- audits and analysis of product performance for match with changing market needs
- key brand and marketing development
Operational mentoring
- small group mentoring in practical contexts for operational issues of delivering tourism and interpretation products
- attention to risk management, liability and other operational issues
- use of trial tours and industry familiarisation programs linked to specific mentoring and capacity-building needs
Leadership coaching
- coaching for individual and small groups beginning to take leadership roles in tourism businesses and land management organisations
- coaching
focusing on personal management, family and community pressures, management
techniques and business leadership
Governance and finance advice
- support and advice for groups establishing business or community entities
- facilitation of services to support financial planning, business entity incorporation and business support
- training in business entity governance implications